Last updated: November 12, 2026
This Privacy Policy explains how Iqrasity ("Iqrasity", "we", "us" or "our") collects, uses, shares and protects personal information when you visit iqrasity.org, create an account, enroll in a course, use our learning platform at learn.iqrasity.org or our mobile apps, or otherwise interact with us (together, the "Services"). By using the Services you acknowledge the practices described in this policy.
1. Who we are
Iqrasity is an online learning platform operated by Khas Technology Solutions. We offer online courses, professional certification programs, live sessions and institutional learning programs. For any privacy question you can reach us at info@iqrasity.org.
2. Information we collect
Information you give us
- Account information: your name, username, email address, password (stored in hashed form), city, country and gender when you sign up or complete your profile.
- Google sign-in: if you choose to sign in with Google, we receive your name, email address and profile identifier from Google. We do not receive your Google password.
- Enquiries: your name, email address, WhatsApp number, country, city and message when you use our contact form or live chat or apply to become an instructor, associate or campus partner.
- Purchases: the course you buy, the amount, currency, coupon or license used and the payment status. Card and bank details are entered on our payment providers' secure pages and are not stored by Iqrasity.
Information created when you learn with us
Course enrollments, progress, quiz and assignment results, live-session attendance and certificates issued to you on our learning management system.
Information collected automatically
When you visit the website we, and the third-party services described below, may automatically collect your IP address, approximate location (country, used for example to show prices in your local currency), browser and device type, pages viewed, referring pages and the date and time of your visit. Much of this is collected through cookies and similar technologies (see section 4).
3. How we use your information
- To create and manage your account and sign you in.
- To enroll you in courses, deliver learning content, track progress and issue certificates.
- To process payments, coupons and licenses and to send receipts.
- To respond to your enquiries and provide learner support.
- To show prices in your local currency and improve how the website works.
- To send service messages (for example enrollment confirmations or password resets) and, where permitted, information about new courses. You can opt out of marketing emails at any time.
- To display advertising that helps keep our content accessible (see section 5).
- To protect the Services against spam, fraud and abuse, and to comply with legal obligations.
Where data protection laws such as the GDPR apply, we rely on the following legal bases: performance of a contract (providing courses you sign up for), legitimate interests (running, securing and improving the Services), consent (for example for personalised advertising cookies where required) and legal obligation.
4. Cookies and similar technologies
Cookies are small text files stored on your device. We and our partners use cookies and similar technologies (such as local storage) for the following purposes:
- Essential: keeping you signed in and securing your session. The Services cannot work properly without these.
- Preferences: remembering choices such as light or dark theme and whether you have already seen a promotional message.
- Security: Google reCAPTCHA helps protect our sign-up and contact forms from spam and abuse. Its use is subject to the Google Privacy Policy and Terms of Service.
- Analytics: Google Analytics helps us understand how visitors use the website (for example which pages are viewed and how people find us) so we can improve it. In the European Economic Area, the United Kingdom and Switzerland, analytics cookies are only used after you consent. You can opt out of Google Analytics at any time with the Google Analytics opt-out browser add-on.
- Live chat: our live chat widget is provided by Tawk.to. It uses cookies and local storage to keep your conversation open across pages and may record your IP address, browser details and the pages you visit while chatting. Messages you send are stored by Tawk.to so our team can reply. See the Tawk.to Privacy Policy.
- Advertising: Google AdSense uses cookies to serve and measure ads (see section 5).
- Marketing measurement: some course pages use the Meta (Facebook) Pixel to measure the effectiveness of our advertising campaigns on Meta platforms.
You can block or delete cookies through your browser settings. If you block essential cookies, some parts of the Services (such as signing in) will not work. Visitors from the European Economic Area, the United Kingdom and Switzerland are asked for consent before non-essential advertising cookies are used, and can change their choice at any time.
5. Advertising and Google AdSense
We use Google AdSense to display advertisements on some pages of our website. In connection with this:
- Third-party vendors, including Google, use cookies to serve ads based on your prior visits to our website or other websites.
- Google's use of advertising cookies enables it and its partners to serve ads to you based on your visits to our website and/or other sites on the Internet.
- You may opt out of personalised advertising by visiting Google's Ads Settings. You can also opt out of some third-party vendors' use of cookies for personalised advertising at www.aboutads.info/choices or, in Europe, www.youronlinechoices.eu.
- If you opt out, you will still see ads, but they will not be personalised based on your browsing.
To learn more about how Google uses information from sites that use its services, see How Google uses information from sites or apps that use our services. Advertisements are clearly separated from our own content, and we do not use advertising to collect information that directly identifies you.
6. How we share information
We do not sell your personal information. We share it only as follows:
- Service providers who process data on our behalf, including website and database hosting, our learning management system, email delivery, live chat and support ticketing (Tawk.to), Google (sign-in, reCAPTCHA, Analytics and AdSense) and Meta (advertising measurement).
- Payment providers (such as PayFast and Urubuto) who process your payments under their own privacy policies.
- Course and certification partners, where a course is delivered or certified jointly with a partner organisation or your institution, limited to what is needed to deliver that course or verify your certificate.
- Certificate verification: certificates we issue can be verified online by anyone who has the certificate code.
- Legal reasons: when required by law, or to protect the rights, safety and property of Iqrasity, our users or others.
- Business transfers: as part of a merger, acquisition or sale of assets, subject to this policy.
7. Data retention
We keep account and learning records for as long as your account is active and as needed to provide the Services, including verifying certificates you have earned. Payment records are kept for the period required by tax and accounting laws. Enquiries are kept for as long as needed to respond and follow up. When data is no longer needed we delete or anonymise it.
8. Security
We use reasonable technical and organisational measures to protect your information, including encrypted HTTPS connections, hashed passwords and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Your rights and choices
Depending on where you live, you may have the right to:
- access the personal information we hold about you and receive a copy;
- correct inaccurate or incomplete information;
- ask us to delete your account and personal information;
- object to or restrict certain processing, including direct marketing;
- withdraw consent at any time where we rely on consent;
- complain to your local data protection authority.
To exercise any of these rights, email info@iqrasity.org from the address linked to your account. We will respond within the time required by applicable law.
10. Children's privacy
The Services are intended for users aged 13 and over. Younger learners may use Iqrasity only with the consent and supervision of a parent, guardian or their school. We do not knowingly collect personal information from children under 13 without such consent. If you believe a child has given us personal information without consent, contact us and we will delete it.
11. International data transfers
Iqrasity serves learners worldwide, and our service providers may process information in countries other than your own. Where required, we take steps to ensure your information receives an adequate level of protection.
12. Third-party websites
Our website links to other websites and services (for example partner organisations, YouTube and social networks). We are not responsible for their privacy practices, and we encourage you to read their privacy policies.
13. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date at the top of this page and, for significant changes, notify you by email or on the website.
14. Contact us
Iqrasity, a project of Khas Technology Solutions
Email: info@iqrasity.org
WhatsApp: +92 328 5067822
Or use our contact form.
