The Incident Management Masterclass provides comprehensive training on how to prepare for, detect, respond to, and recover from information security incidents. This course teaches you how to build an effective incident management framework, coordinate response activities, handle security events, and minimize business impact.

From threat detection to post-incident analysis, learners gain the full lifecycle knowledge needed to manage incidents in modern enterprises. This course follows global best practices including NIST SP 800-61, ISO 27035, and CERT guidelines.

What You Will Learn

1. Introduction to Incident Management

• Understanding incidents, events, breaches, and escalation
• Key roles, responsibilities, and incident lifecycle phases

2. Incident Detection & Analysis

• Identifying suspicious activities and indicators of compromise
• Log analysis, threat intelligence, and monitoring tools

3. Incident Response Planning

• Developing incident response policies, procedures, and workflows
• Establishing communication protocols and escalation matrices

4. Containment, Eradication & Recovery

• Isolating affected systems
• Removing threats and restoring normal operations
• Ensuring business continuity and service stability

5. Post-Incident Activities

• Conducting lessons learned sessions
• Improving controls and updating documentation

Skills You Will Gain

• Ability to manage the full incident response lifecycle
• Skills in detecting and analyzing security incidents
• Knowledge of response planning, escalation, and communication
• Expertise in containment, eradication, and recovery techniques
• Capability to lead incident response teams and minimize impact
• Strong understanding of incident reporting and documentation

Pre-requisites

No mandatory prerequisites. Recommended:

• Basic understanding of networks or cybersecurity concepts
• Exposure to security operations is helpful but not required

Digital Certificate

Upon completing at least one full practice exam, iqrasity will issue a Certificate of Achievement.
Showcase this credential on LinkedIn, your CV, résumé, or portfolio as proof of your expertise in Information Risk Response and cyber risk management.

Career Paths After Completing This Course

• Incident Response Analyst
• Incident Manager
• SOC Analyst (Tier 1–3)
• Cybersecurity Operations Specialist
• Digital Forensics & Response Specialist
• Information Security Manager
• Threat Analyst